Our refund and returns policy lasts 15 days after received . If 15 days have passed since received, we can’t offer you a full refund or exchange. This policy applies to all goods purchased through our company’s sales channels.

· Return conditions

  1. There are quality problems in the goods, including but not limited to production defects, performance that does not meet the description, etc.
  2. The goods do not match the order （PI） description.

·Return process

1.Customers need to submit a return application through customer service channels , including but not limited mail, phone, etc , and explain the reason for the return.

2.Customers will return the goods in the specified method and retain the mailing certificate.

3.After the goods arrive, they will be inspected and confirmed to meet the return conditions and will be refunded.We will send you an email to notify you that we have received your returned item. Credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

·Return process

1.Refunds will be refunded according to the customer’s original payment method.

2.The refund amount is the purchase price of the product, excluding shipping costs.

3.The refund processing time is generally 5 working days.

Additional non-returnable & non-refundable item:

  • Freight Fee
  • The product has been sperate that affect air tightness or damaged, affecting secondary sales.
  • Cannot provide a valid proof of purchase.

    To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. The customer service reviews the return application, confirms that the return conditions are met, and provides the return address.

Policy Updates Our company reserves the right to update this policy at any time, and the updated policy will be announced on the official website or sales channels.

Customer consultation If you have any questions, please contact our customer service team.

Final Interpretation The final interpretation right of this refund and return policy belongs to our company.